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Terms and Conditions

Live consulting/training is delivered via web video or phone only. Some software issues may extend beyond the time booked for consultation. Additional time needed may be reserved. Rates for additional time will remain the same as at the time of initial booking. Payments are accepted in US dollars only and should be made via PayPal. All payments must be made in full prior to any consulting session. If more time is needed during the session, additional payments can be made using a credit card. Credit card payments will only be processed by phone.

Refunds are not available if canceled within 48 hours of scheduled training time

By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

Privacy

At certain points in the https://trainingonsite.com website navigation, you may be asked to share your email address or other personal identifying information with us. As provided in these Terms and Conditions, such information will never be distributed to a third party and it will never be publicly visible without your express written consent. Your email address will only be used to send you the https://trainingonsite.com newsletter and/or to alert you to any information that you have specifically requested you be notified about.

Use of the Site

The https://trainingonsite.com website hosts a blog and a public forum, both of which are equipped with commenting facilities. While we invite you to share your opinions and questions in this way, they must not be used to distribute spam messages, post commercial advertisements, or spread links to malicious or dangerous websites. We do retain the right to moderate any comment or written content submitted to the https://trainingonsite.com website and to remove any content we deem to have violated our policies.

Disclaimer

All of the content contained on https://trainingonsite.com is edited, checked, and verified for accuracy as much as it is possible to do so. However, we cannot guarantee either its accuracy or the safety of any external links it might contain. JetSet Communications, Inc., as well as its owners, affiliates, and contributing authors can therefore not be held responsible for any problems or damage that occurs as a result of making use of material contained on our site.

Copyright

The site and its original content, features, and functionality are owned by JetSet Communications, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Any and all of the content presented on the https://trainingonsite.com website is, unless explicitly stated otherwise, subject to a copyright held JetSet Communications, Inc. It is permissible to link to content from this site as long as the original source is clearly stated, but the wholesale reproduction or partial modification of content is not permitted. Exceptions are granted only if you receive prior written consent from https://trainingonsite.com. This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.

Contacts

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Administration at TrainingOnsite.com

Help Services

 

To request Help Services, contact us This email address is being protected from spambots. You need JavaScript enabled to view it., or click here for a web form, or click for a downloadable PDF form

Help Now! Live Consulting

Consult an Expert Live via web video conferencing

You need it figured out now. Book today for a live web video conference call payable via PayPal. Choose from among InDesign, Photoshop, Illustrator, InCopy, FrameMaker, Acrobat, and Section 508. We can help!

Expert Technical Online Support ContractsHelp contract

We are now pleased to offer online software support for users of Adobe publishing applications: Expert Technical Online Support.

Read more: Help Services

Custom Training & Help Services

Adobe InDesign CC 2020 icon logo InCopy CC 2020 icon Illustrator CC 2020 icon Adobe Acrobat DC logo Photoshop CC 2020 icon Lightroom CC 2020 icon Adobe Bridge CC 2020 icon

For questions or to request support, please call 301.524.6609, email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or please fill out and submit this online form. We will call and email you a quote. You can also download our

PDF form

Be sure to save this PDF to your computer first, or the Email button will not work correctly!

JetSet Request for Training Order Form 2017

Save to your computer; fill in your info (using Acrobat DC Pro or Reader) and then email it back to us.

Our contact info can be found on the Contact Info page.

Online Fillable Form

Instead of the above downloadable PDF form, you may submit your request by means of this online form. Fill it out completely and then click on the "Send This Request Form" submit button at the bottom of the webpage.

New features history of Adobe InDesign

Looking for a complete listing of what's new in Adobe InDesign CC 2018 and earlier? Here is a summary of the new features in InDesign across several versions that are sure to make your design projects easier, faster, and more integrated with the rest of Creative Cloud.

Read more: New features history of Adobe InDesign

More GREP codes for InDesign CC 2019 to CS4

Every year or so someone reveals a new GREP code that works inside InDesign, so here is an update on the GREP capabilities since the majority of them were listed in InDesign CS4. It turns out there are more and newer GREP code tricks supported in InDesign since then within its Find/Change dialog box.

Read more: More GREP codes for InDesign CC 2019 to CS4

Adobe InDesign CC 2020 Preflight Panel can do a lot

The InDesign CC 2020 preflight panel that originally debuted in CS4 is great. It seeks to proactively prevent prepress errors before deadline time. But it could be made even better, just by waking up more of its built-in features.

Read more: Adobe InDesign CC 2020 Preflight Panel can do a lot

Adobe Illustrator Brush Library Guide

Adobe Illustrator has a wealth of pre-made artwork within it. There are symbol libraries, swatch libraries, and especially brush libraries. Too bad there isn't a visual guide to help you explore all the great brushes in there. Now there is.

Read more: Adobe Illustrator Brush Library Guide

Adventures in GREP with InDesign CC 2018

GREP searches in InDesign CC 2018 and earlier is a strange new world for many of us. The ability to search for text patterns immediately suggests new and powerful possibilities. Here are some things I have learned about GREP.

Read more: Adventures in GREP with InDesign CC 2018

Opening InDesign CS4 files in InDesign CS3 and CS2

Suppose you are working on a publication using InDesign CS4, and you want to share the file with a designer using InDesign CS3. But in trying to open the file in CS3, you find it won't work. Can you save to an earlier compatibility version? Yes.

Read more: Opening InDesign CS4 files in InDesign CS3 and CS2

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OpenTools Productivity Plug-ins for InDesign CC and CS6

Testimonials

Alex Namath
I liked that it was hands-on and that the instructor was patient and knowledgeable. I only wish the class had been longer!
Cynthia Romero
Thank you for being such a great instructor and imparting your Illustrator knowledge. On Friday at work when I opened an existing .AI document I … read more
Erin Dubnansky
Scholarly Publishing, AGA Institute
I was a student in your Typography and Font Management class. I really enjoyed the class; it was very informative and interesting. I found your … read more

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